Terms & Conditions

1. Acceptance of these terms

These Terms & Conditions govern your use of https://reubenhills.online (the “Website”), operated by Reuben Hills. By accessing or using the Website, you agree to these terms. If you do not agree, please do not use the Website.

Effective date: 7 September 2026. These terms are written for Reuben Hills’ current informational website and email-based Dispatch request functionality.

2. Acceptable use

You may use the Website for lawful personal or business-information purposes. You must not misuse the Website, interfere with its security or operation, attempt unauthorised access, introduce harmful material, or use the Website in a way that infringes the rights of another person or entity.

3. Website content and intellectual property

The Website contains general information about Reuben Hills, specialty coffee, café food, brewing, opening hours and related topics. Information may change without notice. Unless otherwise stated, the original text, visual presentation, branding and layout on the Website belong to or are licensed to Reuben Hills and are protected by applicable intellectual property laws.

You may view and print reasonable portions of the Website for personal, non-commercial use. You must not reproduce, republish or commercially exploit substantial portions of the Website without prior written permission.

4. Coffee, menu and availability information

Coffee releases, origin details, menu descriptions, prices, ingredients, opening hours and availability shown on the Website may change due to seasonality, supply or operational requirements. Information available from Reuben Hills at the time of your visit or enquiry should be treated as current.

If you have dietary requirements, allergy concerns or questions about ingredients, contact the café directly before relying on website information.

5. The Dispatch requests

The current Dispatch form uses standard HTML and submits through your email client to reuben@reubenhills.online. It does not itself create an automated subscription. If you request updates, you agree to provide an email address that you are authorised to use. You may ask to stop receiving promotional communications at any time.

6. Third-party links and services

The Website may link to third-party websites or services that Reuben Hills does not control. Those links are provided for convenience only. We are not responsible for third-party content, availability, security, privacy practices or terms.

7. Website availability

We aim to keep the Website available and accurate but do not guarantee uninterrupted access, error-free operation or that every item of content will always be current. We may change, suspend or withdraw parts of the Website where reasonably necessary.

8. Liability

To the maximum extent permitted by law, Reuben Hills is not liable for indirect, incidental or consequential loss arising solely from use of, or inability to use, this informational Website. Nothing in these terms excludes any right, guarantee or remedy that cannot lawfully be excluded, including rights that may apply under Australian consumer law.

9. Privacy

Our handling of personal information is described in our Privacy Policy. Please review that policy if you contact us or use The Dispatch request form.

10. Changes to these terms

We may update these Terms & Conditions to reflect changes to the Website, our practices or applicable requirements. Updated terms take effect when posted on this page, subject to any mandatory rights that cannot legally be limited.

11. Governing law

These terms are intended to operate under the laws applicable in New South Wales, Australia, without limiting any mandatory rights that may apply under another jurisdiction’s laws.

12. Contact Reuben Hills

Questions about these terms can be sent to reuben@reubenhills.online.